Terms and Conditions

Terms and Conditions

Pro Loco di Cagliari website

Operational document for publication on the WordPress website

Last updated: 5 May 2026

Site operator details

Note: this document is an operational draft intended for web publication. Before final publication, it is advisable to verify which services are actually active on the website (online payments, paid bookings, City Card, newsletter, cookie banner, analytics and third-party tools) and, if necessary, submit it for legal review.

Contents

• 1. Site operator details
• 2. Purpose of the website
• 3. Use of the website
• 4. Tourist information
• 5. Events, activities and festivals
• 6. Bookings for guided tours and activities
• 7. Membership and volunteering
• 8. Requests for patronage, collaboration or participation
• 9. Downloadable documents and forms
• 10. Newsletters and information communications
• 11. Payments, contributions and donations
• 12. City Card and related services
• 13. Intellectual property
• 14. Images, photographs and videos
• 15. Links to external websites
• 16. Social media
• 17. Privacy and cookies
• 18. Website availability
• 19. Limitation of liability
• 20. User communications
• 21. Behaviour during events and activities
• 22. Accessibility and inclusion
• 23. Changes to the Terms and Conditions
• 24. Applicable law and jurisdiction
• 25. Contacts
• Appendix: SEO texts and legal references

Terms and Conditions

Last updated: 5 May 2026

These Terms and Conditions govern access to and use of the website prolocodicagliari.org, hereinafter the “Website”, operated by Pro Loco di Cagliari.

By using the Website, the user accepts these conditions. If the user does not intend to accept them, they are invited not to use the Website or the available online services.

1. Site operator details

The Website is operated by:

Pro Loco di Cagliari
Via Baronia 19, 09121 Cagliari
Email: info@prolocodicagliari.org
PEC: prolocodicagliari@legalmail.it
Telephone: +39 070 763 00 74
Website: prolocodicagliari.org

2. Purpose of the website

The Website has informational, cultural, tourism-related and membership-related purposes.

Through the Website, Pro Loco di Cagliari may publish information relating to:

• association activities;
• events, festivals and celebrations;
• guided tours and itineraries;
• cultural and local projects;
• initiatives with schools, young people, volunteers and the local community;
• tourist reception and information services;
• forms for members, volunteers, information requests, guided tours and patronage;
• updates, news, articles and institutional communications;
• any services connected with the City Card or other initiatives promoted by Pro Loco.

The Website does not constitute a newspaper or periodical publication, unless otherwise indicated, and the published content is for informational and promotional purposes.

3. Use of the website

The user undertakes to use the Website correctly and lawfully, and in compliance with these conditions, applicable legislation and third-party rights.

The Website must not be used to:

• send false, offensive, unlawful or harmful content;
• compromise the security, operation or accessibility of the Website;
• attempt unauthorised access to restricted areas, servers, systems or data;
• use contact forms or online services for spam, unsolicited commercial communications or fraudulent activities;
• copy, reuse or distribute Website content without authorisation, except as permitted by law.

4. Tourist information

The tourist information published on the Website is provided for guidance and local promotion purposes.

Pro Loco di Cagliari undertakes to keep the information up to date and accurate, but does not guarantee that every item of content will always be complete, current or error-free, particularly in relation to opening hours, availability, event programmes, weather conditions, organisational changes or decisions by third parties.

Before attending events, guided tours or activities, users are invited to check any updates published on the Website or communicated directly by Pro Loco.

5. Events, activities and festivals

Information relating to events, activities and festivals is published for informational and promotional purposes.

Dates, times, locations, programmes, participation arrangements, guests, routes and organisational conditions may change for technical, logistical, climatic, health-related or administrative reasons, or due to force majeure.

Pro Loco di Cagliari is not responsible for any changes, suspensions, postponements or cancellations of events caused by circumstances not directly attributable to its organisation.

Where an event is organised in collaboration with public bodies, associations, operators or third parties, certain participation conditions may be established by the respective organisers or partners.

6. Bookings for guided tours and activities

The Website may provide forms for requesting information or booking guided tours, itineraries, cultural activities or tourism experiences.

Submitting a request via an online form does not automatically guarantee booking confirmation. Participation is considered confirmed only after explicit communication from Pro Loco di Cagliari or the appointed party.

Pro Loco may request further information to organise the activity correctly, such as the number of participants, age range, specific requirements, requested language, preferred date or the contact details of the nominated representative.

Any paid activities, where applicable, will be clearly communicated before confirmation, stating costs, payment methods, any cancellation conditions and participation rules.

7. Membership and volunteering

The Website may provide information and forms relating to membership or participation as a volunteer.

Submitting an application form does not automatically entail acceptance of membership or enrolment as a volunteer. Pro Loco di Cagliari may verify the information received, request additions and confirm acceptance in accordance with the association’s internal procedures.

Members and volunteers must comply with the Articles of Association, Internal Regulations, operational guidelines and organisational instructions of Pro Loco.

Participation in association activities must involve correct, cooperative and respectful behaviour towards people, places, property and the association’s reputation.

8. Requests for patronage, collaboration or participation

The Website may allow users to submit requests for patronage, collaboration, event proposals or participation in initiatives.

Receipt of a request does not entail automatic approval. Each proposal will be assessed by Pro Loco di Cagliari based on its consistency with the association’s purposes, organisational availability, the initiative’s sustainability and any regulatory, logistical or administrative constraints.

Pro Loco reserves the right not to accept requests that are incompatible with its objectives, activity calendar or operational capacity.

9. Downloadable documents and forms

The Website may make documents, forms, regulations, brochures and downloadable materials available.

Published documents are provided to facilitate relations with users, members, volunteers, schools, organisations, operators and visitors.

Pro Loco di Cagliari reserves the right to amend, update, replace or remove the forms available on the Website at any time.

Users are invited always to use the latest version of documents published online.

10. Newsletters and information communications

Users may subscribe to the newsletter or other communication services of Pro Loco di Cagliari, where available.

Subscription is optional and may be cancelled at any time in accordance with the procedures indicated in received communications or by contacting Pro Loco.

Communications may concern events, initiatives, guided tours, projects, association activities, cultural updates, participation opportunities and tourist information.

The processing of personal data for newsletters and information communications is governed by the Website’s Privacy Policy.

11. Payments, contributions and donations

If the Website activates tools in the future for online payments, membership contributions, donations, purchases of services, paid bookings, tickets or City Cards, specific conditions will be published concerning:

• amounts;
• payment methods;
• transaction confirmation;
• any fees;
• refunds;
• cancellations;
• the right of withdrawal, where applicable;
• service delivery times and arrangements.

Where services are offered online to consumers, the information required by applicable legislation on distance contracts must be made available.

Until these features are activated, the Website is primarily intended as an informational, promotional and contact tool.

12. City Card and related services

Information concerning the City Card, where present on the Website, is provided for illustrative and promotional purposes.

Features, benefits, duration, terms of use, included services, discounts, participating partners and issuing arrangements may change over time.

Any benefits offered by partners, retailers, operators or third parties are subject to the conditions established by the respective participating entities.

Pro Loco di Cagliari undertakes to provide up-to-date information, but is not responsible for changes, unavailability or variations applied by third parties.

13. Intellectual property

Unless otherwise indicated, texts, images, logos, graphics, icons, documents, layouts, photographs, videos, trademarks and content on the Website are owned by Pro Loco di Cagliari or licensed for use by their respective owners.

Reproduction, distribution, modification, publication, transmission or use of Website content for commercial or promotional purposes without written authorisation is prohibited.

Content may be shared for informational, cultural or local-promotion purposes, provided that Pro Loco di Cagliari is credited and the meaning or source of the content is not altered.

14. Images, photographs and videos

Images and videos published on the Website may relate to events, activities, places, festivals, guided tours or initiatives promoted by Pro Loco.

Any use of recognisable images of individuals is governed by the Privacy Policy and, where necessary, by specific authorisations or releases.

Anyone who believes that a published image concerns them and wishes to request its removal or receive information may contact Pro Loco using the contact details provided on this page.

15. Links to external websites

The Website may contain links to websites, platforms, social networks, booking services, maps, public authorities, partners, sponsors or other third parties.

The presence of an external link does not imply automatic approval of the content, services or policies adopted by the linked website.

Pro Loco di Cagliari is not responsible for the content, availability, updates, security, privacy policies, cookie policies or practices adopted by third-party websites and platforms.

Users are invited to consult the terms and privacy notices of external websites they visit.

16. Social media

The Website may contain links to the official social profiles of Pro Loco di Cagliari.

Interaction with pages, profiles, videos, posts, comments or content published on social platforms is also governed by the terms of use and privacy notices of the respective platforms.

Pro Loco reserves the right to moderate or remove comments that are offensive, discriminatory, defamatory, unauthorised promotional material, unlawful or inconsistent with the association’s purposes.

17. Privacy and cookies

The processing of users’ personal data is governed by the Website’s Privacy Policy.

The use of cookies and tracking tools is governed by the Cookie Policy and consent-management banner, where provided.

The guidelines of the Italian Data Protection Authority constitute an operational reference for managing cookies, other tracking tools, privacy notices and user consent.

Website reference pages:

• Privacy Policy
• Cookie Policy

18. Website availability

Pro Loco di Cagliari undertakes to keep the Website operating and accessible, but does not guarantee that the service will always be available, continuous, error-free or uninterrupted.

The Website may be temporarily unavailable due to maintenance, updates, technical problems, security work, provider malfunctions, force majeure or events beyond Pro Loco’s control.

Pro Loco is not liable for any damage, service disruption or loss arising from temporary interruptions to the Website, except where provided for by law.

19. Limitation of liability

Website content is published with care and attention, but cannot replace official information issued by public bodies, competent authorities, event organisers or specific service providers.

Pro Loco di Cagliari is not responsible for:

• unintentional errors or omissions in the content;
• the failure to update information subject to change immediately;
• the cancellation, postponement or alteration of events due to external causes;
• decisions made by the user on the basis of published information;
• services, content or conditions offered by third parties;
• technical problems, interruptions or malfunctions of the Website;
• improper use of forms or downloadable materials by the user.

This is without prejudice to applicable legislation and the user’s mandatory rights.

20. User communications

Users who send messages, requests, forms, proposals, content or materials to Pro Loco guarantee that the information transmitted is accurate, lawful and does not infringe third-party rights.

Users assume responsibility for content sent via the Website, email, online forms or other contact channels.

Pro Loco may not respond to communications that are incomplete, offensive, fraudulent, irrelevant or lacking the minimum information required to process the request.

21. Behaviour during events and activities

Anyone attending events, guided tours, initiatives, meetings or activities promoted by Pro Loco must behave respectfully towards people, places, public and private property, guides, volunteers, organisers and other participants.

Pro Loco may exclude or remove from activities anyone behaving dangerously, offensively, discriminatorily, harmfully, unlawfully or contrary to organisational instructions.

Specific rules may apply to certain activities concerning safety, punctuality, accessibility, clothing, routes, minors, animals, weather conditions or participation limits.

22. Accessibility and inclusion

Within the limits of its organisational and technical capabilities, Pro Loco di Cagliari promotes an inclusive and accessible approach to cultural, tourism-related and association activities.

Users with specific requirements are invited to communicate them in advance, so that Pro Loco can assess suitable solutions or provide useful information about the accessibility of activities.

23. Changes to the Terms and Conditions

Pro Loco di Cagliari reserves the right to amend or update these Terms and Conditions at any time.

Changes will be published on this page and will take effect from the date of publication, unless otherwise indicated.

Users are invited to consult this section periodically to check for updates.

24. Applicable law and jurisdiction

These Terms and Conditions are governed by Italian law.

Any disputes relating to use of the Website, online services or these conditions will be subject to the jurisdiction provided for by applicable legislation.

Where the user acts as a consumer, the mandatory protections provided for consumers under current legislation remain unaffected.

25. Contacts

For information about these Terms and Conditions, please contact:

Pro Loco di Cagliari
Via Baronia 19, 09121 Cagliari
Email: info@prolocodicagliari.org
PEC: prolocodicagliari@legalmail.it
Telephone: +39 070 763 00 74

Operational appendix for WordPress

Short footer text

Terms and Conditions
Rules for using the website, information about events, services, forms, content and activities of Pro Loco di Cagliari.

Recommended SEO title

Terms and Conditions | Pro Loco di Cagliari

Recommended SEO meta description

Read the Terms and Conditions of the Pro Loco di Cagliari website: website use, events, guided tours, documents, information services and contacts.

Recommended slug

/terms-and-conditions/

Pre-publication checklist

• Check whether online payments, donations, paid bookings or City Card sales are active.
• Check whether non-technical cookies, Google Analytics, Google Maps, reCAPTCHA or anti-spam plugins are present.
• Coordinate the Terms and Conditions with the Privacy Policy and Cookie Policy.
• Update the last-modified date when new versions are published.
• Add a permanent link to /terms-and-conditions/ in the footer.

Legal and operational references

Consumer Code, Legislative Decree no. 206 of 6 September 2005, Article 49 – information obligations for distance contracts: Normattiva

Italian Data Protection Authority – Guidelines on cookies and other tracking tools: Italian Data Protection Authority

Italian Data Protection Authority – fundamental principles of processing and privacy notices: Italian Data Protection Authority

These references do not exhaust the obligations applicable to the Website. In the case of paid services, online contracts, collection of special-category data or advanced tracking systems, a specific review is advisable.